The manufacturer and model number are usually displayed on the phone casing under the battery.
For Android, go to your devices “Settings”, select “About phone” or “About device”.
The manufacturer and model number are usually displayed on the phone casing under the battery.
For Android, go to your devices “Settings”, select “About phone” or “About device”.
The manufacturer and model number are usually displayed on the phone casing under the battery.
For Android, go to your devices “Settings”, select “About phone” or “About device”.
Please try to uninstall and reinstall the app before contacting us via Live Chat. If it doesn’t help, please contact our 24/7 customer support team and provide us with details as below:
- Username
- IP address
- Current location
- Mobile provider
- Android Device model
- Are you using the Wifi or Mobile data?
- Screenshot of your device information from “About Phone” or “About Device”
- Screenshots of the specific issue or error message
If you are disconnected from the game due to a connection problem, your bet will be recorded and paid based on the results of the round. You can check the results in the game history.
To help us with your enquiry, please provide details as below:
- Username
- Website URL
- Browser
- IP address
- Current location
- Telco provider
- Software
- Screenshots of the specific issue or error message
If you are redirected to another website when you click on our website, please follow these simple steps to manually repair the local DNS:
Step 1: Click on the [Start] button on the lower left corner on your desktop and select [Settings], click [Network and Internet], and then click [Network and Sharing Center].
Step 2: Click [Change adapter settings].
Step 3: Right-click the currently active network connection and click [Properties] on the pop-up menu.
Step 4: Select [Internet Protocol Version 4 (TCP / IPv4)], and then click [Properties].
Step 5: Select [Use the following DNS server address], enter [8.8.8.8 as the preferred DNS server] and [8.8.4.4 as the alternate DNS server], and then click [OK].
Note: If the problem still persists after you have manually repair the local DNS, you can refer to the following link:
Kindly contact our 24/7 customer service team via Live Chat and provide the information as follows:
1. Username
2. Game details
Name of game
Bet ID
Bet amount
Bet time
Kindly contact our 24/7 customer service team via Live Chat and provide the information as follows:
1. Username
2. Game details
- Name of game
- Bet ID
- Bet amount
- Bet time
If you are disconnected from the game due to a connection problem, your bet will be recorded and paid based on the results of the round. You can check the results in the game history.