While most bets on our platform count towards earning VIP Points, there are exceptions to this rule. For details on the games excluded from earning VIP Points, please refer to the table below:
While most bets placed on our platform can be counted towards turnover calculation, and the bonuses we offer can be used on a wide range of games, there are some exceptions. For detailed information about the games and sport markets excluded from bonus wagering and turnover calculations, please refer to the table below:
For sport market, We will not calculate the bonus wagering and turnover stated on the table:
**Exchange Fancy & Bookmaker odds will be converted to EU odds using the following calculation: (Odds/100) + 1.
For example, if the odds you place in Exchange Fancy are 200, the calculation to convert to EU odds will be (200/100) + 1 = 3.
Bets are usually settled within 5-30 minutes of an event finishing and the results being known. Live/In Play results may be settled during breaks in play such as half time (where the markets have known results).
There can sometimes be a delay during busy periods due to an influx of bets for highly popular events, in which case this time period is extended. At all times we endeavour to have bets settled as soon as possible. Please note that before a bet is settled we must receive official confirmation of the result from a variety of sources. If there is any ambiguity in the result of an event then settlements will be delayed until it can be confirmed.
If you do have a query regarding settlement, please have the Bet ID and details ready before contacting our 24/7 customer support team to ensure that your query is dealt with as efficiently as possible.
A Bet ID is a unique reference number that relates to a transaction made on your account which allows us to quickly find the detailed information.
How can I check my Exchange betting history?
How can I check my Sportsbook betting history?
A Bet ID is a unique reference number that relates to a transaction made on your account which allows us to quickly find the detailed information.
How can I check my Exchange betting history?
How can I check my Sportsbook betting history?
The minimum and maximum bet amounts vary by sport and event. Specific values allowed will always be displayed within your bet slip.
The minimum and maximum bet amounts vary by sport and event. Specific values allowed will always be displayed within your bet slip.
In order to check your Sportsbook Betting history:
Step 1: Login to your CAZVIP’s account.
Step 2: Click Sportsbook and select ‘Statement’.
Step 3: Click ‘Settled’ and expand your settled bet. Your betting history including your “Bet ID” will be displayed as below.
In order to check your Sportsbook Betting history:
Step 1: Login to your CAZVIP’s account.
Step 2: Click Sportsbook and select ‘Statement’.
Step 3: Click ‘Settled’ and expand your settled bet. Your betting history including your “Bet ID” will be displayed as below.
A Bet ID is a unique reference number that relates to a transaction made on your account which allows us to quickly find the detailed information.
How can I check my Exchange betting history?
How can I check my Sportsbook betting history?