Welcome to Help Center
How can we help you?
- Does my registered name with CazVIP have to be the same as the name on my identification document and account(s) used in depositing/withdrawing?
- What currencies does CazVIP support?
- 18+ Policy
- Password Guidelines
- How do I register an account?
- Is an identity card number required upon registration?
- Can I change my username?
- What should I do if I forget my username?
- My account was locked after too many failed login attempts, what should I do?
- What should I do if I forget my username?
- Why am I not receiving password reset emails?
- How can I change my account password?
- Why can’t I login to my account?
- How to verify my account?
- What should I do if I forgot my email address/ phone number?
- How to change my email address/ phone number?
- Does my registered name with CazVIP have to be the same as the name on my identification document and account(s) used in depositing/withdrawing?
- Can I place bets using my phone?
- Can I use the CazVIP APP/Mobile Site with my existing username and password?
- Biometric Login (Fingerprint & Face ID)