How can we help you?
What information should I provide when contacting customer services regarding the CAZVIP app?
Please try uninstalling and reinstalling the app before contacting us via live chat. If this does not resolve the issue, please contact our 24/7 customer support team and provide the following details:
Username
IP address
Current location
Mobile service provider
Android device model
Are you using Wi-Fi or mobile data?
A screenshot of your device information from “About Phone” or “About Device”
Screenshots of the specific issue or error message